Our online store connects to UPS using an API that estimates what the actual shipping costs will be and adds this to the order. In cases where a shipping rate cannot be calculated, a flat shipping rate of $16.00 plus applicable sales tax will be added.
We ship most items by UPS. However, we have worked with all major shipping companies and reserve the right to select any shipping company that we deem most appropriate for each order.
Orders are typically processed within 1 – 5 business days. If you have an urgent need, we keep most items in stock at our store in Raleigh for immediate purchase in-person.
Questions or concerns can be addressed by calling our store during regular business hours at 919-872-8001.