Product Returns

Return Guidelines:

  • Items must be returned within 30 days of shipping date (shipping date is the day the package was shipped off the dock).
  • Returned items may be subject to a 20% restocking fee, minus shipping cost.
  • Restocking fees are not charged if Clausen’s Carolina Lasers is found to be in error.
  • Restocking fees are waived if customer places a new order of equal or greater value within 10 days of submitting this return request form to us.
  • All items must be returned in the original packaging, and must be in a new-like re-sellable condition.
  • Note that any item that ships in a blister pack and the pack has been opened, these items are not eligible for return.

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